During my visit to get a new service agreement for Kelly signed, I took a moment to share how incredibly thankful I am for the support Steph provides to Kelly. Steph is truly valued by both Kelly and me. One of her greatest strengths is how she helps Kelly maintain the independence she’s built while also inspiring her to build even more capacity. Kelly responds really well to Steph’s guidance and support. I can’t express enough how much Steph has made a difference, and I truly hope she stays with Unique Support forever to continue supporting Kelly.

I also really like Rhyley. He has a calm and gentle demeanor, which has been really effective with the boys. He has done well in engaging them, and it was great to see him interacting in a way that encouraged fun and connection like when they were running around in fancy dress. Seeing the boys laughing and enjoying themselves with him was really lovely.

As you know, I’m really happy with Josh. He has a natural ability to connect with the boys, and his body language and communication are consistently calm and reassuring. From the very beginning, he engaged with them effortlessly and always seems genuinely present and invested. He’s an excellent asset to the team and a great example of what works well in our environment.

I’ve never seen Jereme so relaxed and happy as I did when I visited his new home last week. I was there with his dad, the L2 Support Coordinator, and USS support staff. I was really impressed by how well his new home was set up—it looked fantastic! Despite having three other adults in the house, Jereme remained calm and content, which was remarkable. Normally, he would escalate in situations like that, so it was a huge difference to see him so at ease.

USS has truly done an amazing job making Jereme’s transition as smooth as possible. The attention they’ve given to his individual needs, along with the care for his whole team, has been exceptional. The communication with stakeholders has been clear, and the quality of reporting done in such a short time frame was impressive. Leanne’s exact words were, “It makes my heart smile to see him so happy.”

Looking back, I can confidently say that moving to USS has been the best thing for Jereme and his family.